| Dr. Lam has a large number of patients who travel from across Texas and the United States to undergo hair restoration with him. Accordingly, he has put together this section to answer very common questions about what you need to know regarding a long-distance consultation process, the procedure and the after care. The level of detail that Dr. Lam has created for this website has been undertaken in response to his patients who travel from abroad and require as much information about Dr. Lam and his procedures before meeting with him in person.  Step 1:
Review Dr. Lam's website in detail for procedures that may interest you including all of the FAQs, virtual consultation, before and after gallery, virtual and video tours, the consultation process, payment options, and any other related information that interests or concerns you. Step 2:
Contact the office 888-866-3388 during normal business hours 9 am to 5 pm CDT Monday through Friday to schedule a personal one-on-one consultation with Dr. Lam's hair-transplant coordinator. Dr. Lam much prefers that you come in person to speak with him and his team for a more detailed evaluation but you can do so over the phone if need be. If you cannot fly in for a face-to-face consultation with Dr. Lam, he will require an email from you (to
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) that - informs us of your personal information such as gender and age, history of your hair loss, prior attempts at hair restoration, and desired outcome.
- provides us with current photographs of you from the a) frontal view, b) oblique views(turning 45 degrees) both to the left and right, c) a left and right profile views, d) a back view, e) a back view with you looking up at the ceiling, and f) a front view with you looking down to the floor. If your hair is combed over to cover the bald area, you must pull this hair to the side so that the extent of hair loss can be adequately assessed. Try to find a light-colored and clutter-free background for your photographs. Also do not stand next to a window where shadows will obscure your features.
Dr. Lam's patient care coordinator will then schedule an initial phone consultation with Dr. Lam's hair transplant coordinator, Emina, during which time you can discuss with her your aesthetic interests and concerns as well as review your photographs. You will not be charged for this consultation Dr. Lam's hair-care coordinator will then prepare a price quote for you and help to coordinate your care in preparation for a procedure when you are ready. Please understand that it is impossible to provide you a 100% accurate price quote since Dr. Lam must personally evaluate your donor hair to determine what your stage of hair restoration will be based on your donor density, donor amount, and physical area to transplant. Before your phone consultation time, please download all of the relevant patient forms including the patient encounter form and HIPAA privacy form, fill them out, and fax them back to Dr. Lam's office. Our fax number is 972-312-8838. In summary, for your phone consultation with Dr. Lam's hair-transplant coordinator, we require three things: 1) standardized, high-quality photographs of yourself, 2) the patient encounter form and HIPAA forms completed and faxed back, and 3) a scheduled time to talk with Dr. Lam in his appointment book. Although photographs and a phone conversation with Dr. Lam's hair-transplant coordinator can help you refine your aesthetic needs and interests, there is no substitute for a personalized in-person consultation in which Dr. Lam can perform a more careful physical evaluation and truly get to know you better. Step 3: If you choose to proceed with hair restoration, to schedule a surgery date, you must put down 20% of the total fee via credit card to ensure that you have that date locked in. However, as explained in the consultation process section of this website, Dr. Lam's hair-transplant coordinator must still assemble the necessary team and confirm that date's availability, which may take several days to complete. The remaining balance is due a minimum of two weeks prior to your procedure and is non-refundable. If the stage of your hair restoration was over or under-priced due to the limitations of a phone consultation, we will bill you or refund you the difference accordingly when we complete our in person consultation with you. Step 4: Download your preoperative and postoperative patient instruction forms and read over these forms very carefully.
During a phone conversation with Dr. Lam's hair transplant coordinator, your health history will be reviewed. Following Dr. Lam's directive, she will determine what preoperative evaluation from your personal physician will be required before you fly in for your surgery or procedure. Generally speaking, Dr. Lam would like to have an EKG for anyone over 50 years old and a general health screening as well. If you have any known heart conditions or a strong family history of heart problems, he may require of the procedure daa cardiologist or specialist to evaluate you as necessary. Even though the procedure is performed with minimal IV sedation, it is always a wise policy to proceed safely and secure any necessary screening and medical clearances well in advancete. Planning ahead for this clearance can truly help you ensure that your desired surgery date is not unduly delayed.
Step 5: Fly in at least one day prior to your procedure and meet with Dr. Lam and his staff during a scheduled appointment when you will complete all necessary paperwork, sign all consent forms, take standardized preoperative photographs, and most importantly meet with Dr. Lam to confirm the planned surgical intervention in preparation for your procedure. You will have this appointment scheduled at the same time when you schedule your surgery date. You can hail a taxicab from the airport, hire a limousine service, or rent a car. Airports
You will fly into the DFW (Dallas-Fort Worth) airport in most cases. The smaller regional airport Love Field Airport may also be a destination for some travelers. Without traffic, we are located about 25 to 30 minutes away from both airports. American Airlines is headquartered at DFW and may be the most convenient airline to fly directly into Dallas in most cases. For a map from DFW Airport to our office click here. For a map from Love Field Airport to our office click here. Hotels
You should also arrange your own hotel accommodation for the time that you will remain in Dallas. The following is a list of current hotels that are close by to Dr. Lam's offices and surgery center, listed in order of proximity:
Hyatt Place
3100 Dallas Parkway, Plano, TX 75093, New, Not Rated*
1.0 miles and about 1 minute away, click here for driving directions
For Dr. Lam's special medical rate ($89/night Su/Th/Fr/Sa and $129/night Mo/Tu/We), please contact Bobby Sparks at
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or call 972-378-3997.
*Dr. Lam has personally visited the suites and based on his short visit highly recommends this hotel for the quality of the rooms, cost (with the medical rate), and proximity to Dr. Lam's office and surgery suites. If you have any feedback, please let Dr. Lam know about your stay there.
Holiday Inn Express Hotel and Suites, 3 stars
3101 North Dallas Parkway, Plano, TX 75093
0.7 miles and about 1 minute away, click here for driving directions
For Dr. Lam's special rate, please contact Patti Schroff, the Area General Manager, at
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or 972-403-1112 ext 7800.
Courtyard by Marriott Plano/Legacy Park
6840 North Dallas Tollway, Plano, TX 75024, 3 stars
3.0 miles and about 5 minutes away, click here for driving directions Marriott Hotels & Resorts
7120 Dallas Parkway, Plano, TX 75024, 3.5 stars
3.4 miles and about 5 minutes away, click here for driving directions
For Dr. Lam's special rate, please contact Joan directly at 972-473-4217.
Residence Inn by Marriott
5001 Whitestone Lane, Plano, TX 75024, 3 stars
4.4 miles and about 7 minutes away, click here for driving directions Westin Stonebriar Hotel
1549 Legacy Drive, Frisco, TX 75034, 4 stars
4.7 miles and about 7 minutes away, click here for driving directions Note:
Dr. Lam can also arrange your aftercare, as you are required to have a companion at least for four hours following your procedure. The companion will take you back to your hotel and take care of you for the required minimum four hours or for longer as needed. We offer two levels of service: standard companion service with a non-licensed, non-medical personnel and a licensed registered nurse. Generally speaking, for a healthy individual, standard companion service should be adequate. If you are traveling with a companion already, then you may decline this service. Costs for companion/nurse services are extra, and you will be responsible to pay the individual who will take care of you directly. Also, if you elect to have a non-licensed, non-medical companion, you must sign a waiver stating that the individual is only present as an escort/companion and not providing medical services in any way. Step 6:
If you wonder how long you should stay, we require that you come back to the surgery center the following morning. Therefore, you must stay at least one night. We prefer to use non-dissolvable sutures and remove them on the 10th postoperative day. However, we understand your busy schedule and do not require that you stay or fly back for suture removal. Accordingly, for our out-of-town patients, we offer two alternatives. We can use dissolvable sutures that do not require any removal. Or, you can arrange to have your medical doctor or trusted medical personnel remove your sutures on the 10th postoperative day. You will be contacted by Dr. Lam?s hair-transplant coordinator, Emina, that first week after the procedure to review your care instructions and to answer any questions that you may have. Although it is not necessary to come back to our office in the future, we always sincerely wish that you can return periodically so that we can monitor your progress and to review your before-and-after results. Nevertheless, we are always available by telephone or via email as you require. Typically for patients who reside in Dallas, we see them 10 days after the procedure, 3 months after, 6 months after, 9 months after, 1 year after, then yearly thereafter. Although you may see some early hair growth at 3 months, more often than not it requires 5 to 6 months to see the early signs of significant hair growth. Transplanted hair growth continues for 6 months to over a year after the procedure to reach its maximum growth at 12-18 months. After its full growth, transplanted hair adopts normal hair cycle and grows like your other permanent hair. Other information and amenities During your stay in Dallas, Dr. Lam would also like to orient you to the available amenities around the West Plano and North Dallas area near his center that you and/or your companion may enjoy while you are in town. For more information on the current events in town, dining options and reviews, and other information about the greater Dallas metroplex, please visit Guidelive.com or visitdallas.com Nearby Shopping
(listed in decreasing order of proximity to Dr. Lam's center) The Shops at Willow Bend
6121 Park Blvd., Plano, TX 75093 972-202-4900
Located directly across the street from Dr. Lam's center
High-end shopping mall that includes Neiman-Marcus, Saks Fifth Avenue, Macy's, Dillard's, Apple, Burberry, Emporio Armani, Hugo Boss, Banana Republic, J.Crew, and many more. Shops at Legacy
7200 Bishop Rd., Plano, TX 75024 214-473-9700
4.0 miles (about 7 minutes) from Dr. Lam's center
For map, click here
Outdoor shopping arcade that includes dining, shopping, nightlife, and movie theatre Stonebriar Centre
2601 Preston Rd., Frisco, TX 75034 972-668-6255
6.1 miles (about 10 minutes) from Dr. Lam's center
For map, click here
Family oriented shopping mall with over 160 stores, ice-skating, carousel rides, movie theatre, and chain restaurants like Bucca di Beppo, California Pizza Kitchen, The Cheesecake Factory, Chili's Too, and Dave & Buster's. Galleria
13350 Dallas Pkwy, Dallas, TX 75240 972-458-6803
8.2 miles (about 12 minutes) from Dr. Lam's center
For map, click here
Popular shopping mall that is easily accessed on the Dallas Parkway. Shops include Saks fifth Avenue, Nordstrom, Macy's, Banana Republic, Gap, Old Navy, Coach, Gucci, Louis Vuitton, Versace, Cartier, Baccarat, and Tiffany & Co. There is also an ice skating rink. Northpark
1030 Northpark Ctr., Dallas, TX 75225 214-987-0840
14.8 miles (about 22 minutes) from Dr. Lam's center
For map, click here
Classic mall that has always remained popular but has undergone a recent renaissance with the opening of many high-end boutiques, including Michael Kors, Carolina Herrera, Bottega Veneta, and the newly reopened Barneys New York. The center also includes Neiman Marcus, Tiffany & Co., Salvatore Ferragamo, and Apple. Nearby movie theaters
(listed in decreasing order of proximity to Dr. Lam's center) Cinemark Tinseltown USA - Plano
(Large cineplex movie theatre)
3800 Dallas Pkwy., Plano, TX 75093 972-665-2222
1.6 miles (about 2 minutes) away from Dr. Lam's center
For map, click here
For showtimes, click here Studio Movie Grill - Plano
(Movie theatre with in-movie dining)
4721 W. Park Blvd., #100, Plano, TX 75093 972-991-6684
3.4 miles (about 7 minutes) away from Dr. Lam's center
For map, click here
For showtimes, click here Angelica Film Center & Cafe
(Independent, art-house, and foreign movie theatre)
7205 Bishop Rd., Plano, TX 75024
4 miles (about 7 minutes) away from Dr. Lam's center
For map, click here
For showtimes, click here Cinemark Plano Movies 10 Westpark Village
(Dollar theatre)
1818 Coit Rd., Plano, TX 75075 972-985-1394
4.7 miles (about 10 minutes) away from Dr. Lam's center
For map, click here
For showtimes, click here Movie Rentals
For our out of town guests, we have a portable DVD player and over a 150 movie selection that you can borrow from our DVD library free of charge during your stay if you would like. If you would prefer to rent from Blockbuster, the nearest one to Dr. Lam's office is located at 5960 West Parker Road, Ste.298, Plano, TX 75093 972-378-9132, which is located 1.5 miles (about 2 minutes) away from Dr. Lam's center. For map, click here. Casual Dining
(Restaurants are listed in decreasing order of proximity to Dr. Lam's center. All food rankings are taken from Guidelive.com and do not necessarily reflect Dr. Lam's opinions. For Dr. Lam's opinions, please read Dr. Lam's review. The restaurants listed have been selected on the basis of proximity, food quality, and diversity of cuisine. Dr. Lam would also like to remind you to refrain from any alcohol consumption 48 hours prior to and after your scheduled procedure.) Maggiano's (3 of 5 stars)
(Italian)
6001 W. Park Blvd., Plano, TX 75093 972-781-0776
0.9 miles (about 2 minutes) away from Dr. Lam's center
For map, click here
For review, click here
Dr. Lam's review: The food is not the best Italian in Dallas, but the restaurant serves straightforward interpretations of Italian fare in gargantuan portions. Come with a Texas-sized appetite or be prepared to share your meal or take it home with you. Be forewarned if you order any "large" sized portions that you are over ordering. I listed this restaurant because it is situated on the other side of the mall, one block away from the surgery center. The Keg Steakhouse & Bar (3 of 5 stars)
(Steakhouse)
6101 W. Park Blvd., Plano, TX 75093 972-403-0430
1.0 miles (about 2 minutes) away from Dr. Lam's center
For map, click here
For review, click here
Dr. Lam's review: I really like this Canadian chain restaurant for its price and quality of meat. It is not top shelf beef but excellent for the price. If you prefer your steak rare, try the baseball cut. That's my favorite. Blue Fish (3.5 of 5 stars)
(Japanese)
18149 Dallas Parkway, Dallas, TX 75287 972-250-3474
3.1 miles (about 5 minutes) away from Dr. Lam's center
For map, click here
For review, click here
Dr. Lam's review: Very fresh sushi and sashimi for those who like this kind of Japanese food. The restaurant also offers some nouveau twists on standard Japanese fare that you may find appealing.
Mi Cocina
(Mexican)
5760 Legacy Dr., Plano, TX 75024 972-473-8745
4.0 miles (about 7 minutes) away from Dr. Lam's center
For map, click here
For review, click here
Dr. Lam's review: Very good Tex-Mex cuisine. It is usually quite crowded so be forewarned. If you are from the Northeast of the United States, this is not traditional "Mexican" food but our Texas interpretation of it. I love it. If you want recommendations for more "haute" versions of Mexican or Tex-Mex fare, please ask me.
Fireside Pies (4 of 5 stars)
(Brick-oven pizza)
5717 Legacy Dr., Plano, TX 75024 972-398-2700
4.1 miles (about 7 minutes) away from Dr. Lam's center
For map, click here
For review, click here
Dr. Lam's review: Okay, I've been spoiled by the wonderful pizzas in New York City during the time I spent at Columbia U. For those who are not familiar with my philosophy about pizza... There are two varieties: street and brick-oven. If you are in New York, my favorite street pizza is Joe's in the West Village (featured in Spider-Man) and for brick-oven, Grimaldi's (formerly Patsy's, then Patsy Grimaldi's, now Grimaldi's) in Brooklyn [worth the trip] and not to be confused with any of the rip-off versions in NYC known as Patsy's). Okay, so I digress. For Dallas, Fireside Pies offers very good (but not New York quality) brick-oven pizzas in a nice upscale environment. Okay, so I am a pizza snob. UPDATE: GRIMALDI'S OPENED HERE IN DALLAS ON DECEMBER 17, 2007! CHECK OUT MY BLOG FOR MORE INFO.
Maguire's (4 of 5 stars)
(American)
17552 Dallas Parkway, Dallas, TX 75287 972-818-0068
4.1 miles (about 8 minutes) away from Dr. Lam's center
For map, click here
For review, click here
Dr. Lam's review: Maguire's is a nice restaurant that offers good quality standard American food. I have never been disappointed by Maguire's. It is not haute cuisine, but who wants to eat that all the time? Fine Dining
(Restaurants are listed in decreasing order of proximity to Dr. Lam's center. All food rankings are taken from Guidelive.com and do not necessarily reflect Dr. Lam's opinions. For Dr. Lam's opinions, please read Dr. Lam's review. The restaurants listed have been selected on the basis of proximity, food quality, and diversity of cuisine. Dr. Lam would also like to remind you to refrain from any alcohol consumption 48 hours prior to and after your scheduled procedure.) Roy's (3.5 of 5 stars)
(Hawaiian-Asian Fusion, Seafood)
2840 Dallas Parkway, Plano, TX 75093 972-473-6263
0.9 miles (about 2 minutes) away from Dr. Lam's center
For map, click here
For review, click here
Dr. Lam's review: Roy's makes some great Fusion cuisine (even though I am not a big Fusion cuisine fan). Their sushi is fresh and serviceable but nothing to write home about. I would recommend if you go there to have their seafood not their meats: the seafood is much better than the meat. III Forks (3.5 of 5 stars)
(Upscale steakhouse)
17776 Dallas Parkway, Dallas, TX 75287 972-267-1776
3.7 miles (about 6 minutes) away from Dr. Lam's center
For map, click here
For review, click here
Dr. Lam's review: If I think of going to have a great piece of meat, I think of going to III Forks. Their wet-aged meats offer a very succulent and non-smoky taste that is widely appealing. I love III Forks. Period. My medical assistant informs me that their seafood is to die for, but I have never tried it since the only reason I would go to III Forks is to have a steak. Their New York Strips and Rib Eyes are out of this world. If you want to see a real Texas décor, go to III Forks.
Jasper's (4 of 5 stars)
(New American)
7161 Bishop Rd., Plano, TX 75024 469-229-9111
4.1 miles (about 7 minutes) away from Dr. Lam's center
For map, click here
For review, click here
Dr. Lam's review: I really like Jasper's a lot, although I know many people who think it is a bit pricey and overrated. The restaurant labels their food "backyard cuisine". Let me know if you figure out what that means. The ambience is also really nice and upscale. Oceanaire (4 of 5 stars)
(Fine seafood)
13340 Dallas Parkway, Dallas, TX 75240 972-759-2277
(Located inside the Westin Hotel which is part of the Galleria Shopping Mall complex)
8.2 miles (about 12 minutes) away from Dr. Lam's center
For map, click here
For review, click here
Dr. Lam's review: Okay, this is one of my all-time favorite restaurants in Dallas. They serve the best seafood in Dallas hands down. If you like raw oysters, you must try the many varieties they serve. The fish is simply incredible. Be careful with the desserts. They are way too big unless you have a big party or skipped the dinner (but don't do that).
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