If you noticed something different with this website, it’s that the whole shebang has gone widescreen.  It should be easier for you to read the text and feel a bit roomier, so enjoy.  I welcome any feedback.  

On Thursday, I read an article in the New York Times about plastic surgeons offering patients discounts or free services to provide testimonials on the surgeon’s behalf.  I want to state that no patient on this website was offered any kind of discount or free service to speak on our behalf.  Clearly, a paid testimonial undermines the credibility of the testimonial.  I know however that several patients were offered severely marked down costs for procedures to be done by my colleagues here in Dallas in exchange for testimonials.  However, they still chose us to do their procedure.  I did some serious thinking of whether I have accepted discounts for testimonials and I can say that in almost every case I did not except 2 local news spots on Restylane injections: see my blog on lamfacialplastics.com for more details.  Just want you guys to know my position on all of this so that you can believe what you see on this site, as every testimonial on this site was unpaid, undiscounted, and uncompensated.

During a consultation in the past, I have mentioned a few times the way that I see quality hair restoration as analogous to building a car.  The quality of the car is directly proportional to every step in the process.  There can be not one small component that does not work otherwise the result is less than stellar.  That is the reason that I keep my production numbers down to 2 to 3 cases a week but I perform those cases almost every single week to maintain proficiency and so that I don’t need ever to outsource staff coming in.  All staff members are with me full time all the time and don’t burn out.  I shall be talking about corporate culture in Vegas in 2 weeks and I believe that if every staff member is empowered with the sense of mission, values, and passion, they will perform like the leader.  

I like to cite Principle 5 of 14 from the book, The Toyota Way, which is how we run our hair transplant procedures.  Here it is: “Build a culture of stopping to fix problems, to get quality right the first time. Any employee in the Toyota Production System has the authority to stop the process to signal a quality issue.” That means during the production of a car, if the guy sweeping the floor sees a problem, he stops production of the entire car manufacturing process so that there is immediate stop of continuing problems that can have larger and larger ramifications on quality.

Every worker during a hair transplant knows that if there is the slightest problem during the work, that problem is reported upward and everything stops until we can see what the issue is. As example, I perform 4 to 5 recipient sites, then Emina comes in and checks that the grafts that she is making fits my sites. If not, what she is doing stops, the girls stop, and everything stops until we are certain that the grafts fit the sites. That is why no one works in a separate vacuum environment. All graft cutters sit next to me. That level of quality goes back and forth as a dynamic environment from beginning to the end of the case. That is a commitment level of continuous quality improvement (CQI) that is rarely exercised in today’s “factory mentality” when it comes to hair restoration even in the top transplant surgeons out there.

Okay, finally, I have posted the Deion Sanders segment from his show,Prime Time Love, on the Oxygen Channel in the press videos section of this website.  The segment is pretty funny! 

I heard that Emina and I were finally on the Deion Sanders show last week.  Emina was called “Demina”, which is her new nickname at work.  Unfortunately, I missed the segment but I should have it posted once I get it sent to me within a few days.  I heard that the segment was pretty funny.  We have a good time at work every day so just wanted to have a little fun with this photo montage.

There is a great article in the Hair Transplant Forum International (a journal read by hair transplant surgeons who are a member of the ISHRS) entitled “Medical treatment of hairline and temple points”.  In this article, the manufacturers comments are discussed for Rogaine and Propecia.  Specifically, for Propecia, “There is not sufficient evidence that Propecia works for receding hairlines at the temples” according to Merck.  Also, McNeil PPC states for Rogaine:  ”Use:  to regrow hair on the top of the scalp, vertex only…5% minoxidil topical foam is not intended for frontal baldness or receding hairline”.  THESE STATEMENTS ARE WRONG.  Originally, the studies in the late 90s were focused on the vertex (crown) region.  Subsequent studies have proven the benefit (and these are large studies:  check out my medical solutions section of this website for details) of these FDA approved medications in the front of the scalp.  If anything, look at our extensive before and after gallery of individuals who have ONLY received medical management and the improvements that they have attained in the frontal and temporal region.  Enough said.

Hi,It’s been awhile since I updated my hair transplant before and afters.  Just added some ethnic, female, hairline, and corrective photos. 

Dr. Lam will be featured on Oxygen Channel’s new reality TV series featuring Deion Sanders, Prime Time Love, that will be aired nationally.  In this episode, he performs a hair transplant consultation with Prime Time himself.  Don’t miss the episode ON OXYGEN, THIS TUESDAY, 9:30 PM CENTRAL AND 10:30 PM EASTERN TIME. 

I have done some videos on this subject before but felt motivated to reiterate a couple of points that I think are worthwhile.  Like anything in life that is worthwhile, I think when you pay for a first class service you expect not only a first class result but a first class experience.  Even for those individuals who say, let me bite the bullet and suffer for 15 minutes of hell, I say, “Why?”.  I have done enough individuals who come to us having gone elsewhere who were truly worried about their experience with us.  I can see the fear in their eyes of having it done again.  

That leads me to my second point.  Even if you don’t mind to go through discomfort, remember that hair loss is progressive and you might need another round in the future.  If that is the case, do you want to spend the next 5 to 15 years worrying about the next session?  Those are my two big reasons that I built a 5000 square foot surgery center to give you a little IV sedation so that you feel NOTHING during our procedure.  I would tell you probably less than 5% (or even less than that) of hair transplant clinics have done that.  This is a first class outfit from beginning to end.  Just wanted to touch upon one small but very important aspect of your experience with us.

I got a call a couple of weeks ago from this outfit that purportedly helps to diagnose hair loss using a genetic test.  I am always wary since currently the understanding of hair loss is polygenic, i.e., it can occur due to different genes or multiple genes and can have different degrees of expression, i.e., even if you have the gene you may or may not manifest the condition physically.  I thought it was also interesting since our website is “hairtx” as in short for hair transplant or hair texas and theirs is “hairdx” which is short for hair diagnosis (as you may or may not know the x is a short hand for several things in the medical field.)  I do not endorse or support this site but am curious to know if any of you have any opinions on it.